Privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or shop at uplivings (the "Site").

Personal Information Collected
When you visit the Site, we automatically collect certain information from your device, including information about your browser, IP address, time zone and certain cookies installed on your device. When you visit the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about your interaction with the Site. We refer to this automatically collected information as "Device Information".

We collect device information using the following technologies:
- "Cookies" are data files placed on your device or computer that often contain an anonymous unique identifier. You can learn more about cookies and how to disable them at http://www.allaboutcookies.org.
- Log Files" track actions taken on the Site and collect information such as your IP address, browser type, Internet Service Provider, referring and exit pages, and date and time stamps.
- Web beacons", "tags" and "pixels" are electronic files that store information about how you browse the site.

When you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address and payment information (including credit card number, email address and telephone number). We refer to this information as "order information".

When we refer to "personal information" in this Privacy Policy, we mean both personal information and order information.

How do we use your personal information?
In general, we use the order information we collect to complete orders placed through the Website (including processing your payment information, organizing shipping and sending invoices and/or order confirmations). In addition, we use this order information to:
- communicate with you;
- review our orders for possible risks or fraud.
- If it matches the preferences you have given us, we may send you information or advertisements about our products or services.

We use the device information we collect to investigate potential risks and fraud (particularly your IP address) and more generally to improve and optimize our website (for example, by providing analytics about how our customers browse and interact with the site and to evaluate the success of our marketing and advertising campaigns).
Sharing your personal information
We share your personal information with third parties who help us use your personal information in the ways described above. For example, we use Shopify to manage our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can disable targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info/.

Do not track
Please note that if we see a "Do Not Track" signal from your browser, we will not change the collection and use of data on our site.

Your rights
If you are a resident of Europe, you have the right to access the personal data we hold about you and to request that we correct, update or delete your personal data. If you wish to exercise this right, please contact us using the contact details below.

If you live in Europe, please also be aware that we process your data to perform a contract with you (for example, if you place an order via the website) or to fulfil our legitimate business interests as set out above. Please also note that your data will be transferred outside Europe, including to Canada and the United States.

General terms and conditions for text marketing
We use a text messaging platform to which the following terms and conditions apply. By signing up for our text marketing and messaging services, you agree to be bound by these terms.
By entering your phone number at checkout and initiating a purchase, registering via our registration form or keywords, you consent to us sending you text messages (for your order, including reminders of cancelled orders) and text marketing offers. You acknowledge that consent is not a condition of purchase.
Your phone number, name and purchase details will be shared with our SMS platform "SMSBump Inc, an EU company based in Sofia, Bulgaria, EU". This information is used to send you targeted marketing messages and notifications. When the SMS messages are sent, your phone number will be forwarded to an SMS operator who will make the delivery.
If you wish to unsubscribe from receiving marketing messages and SMS notifications, please stop replying to the mobile messages you receive from us or use the unsubscribe link in one of our messages. You understand and agree that alternative methods of unsubscribing, such as using other words or prompts, will not be considered an appropriate method of unsubscribing. Charges may apply to messages and data.
If you have any questions, you can send a text message with the text "HELP" to the number where you received the messages. You can also contact us for more information. If you wish to unsubscribe from the newsletter, please follow the procedure above.

Disclaimer
While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. uplivings.com assumes no liability for inaccuracies or misstatements about products.

Data storage
When you place an order via the website, we store your order details until you ask us to delete them.

Changes
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons.

Minors
The Website is not intended for persons under the age of 18.

Contact
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@uplivings.com